Complaints and Compliments

If you are not happy in relation to work being undertaken by the CSCP or partner agencies in Cumberland, you might want to complain about the service you are receiving, or the way you have been treated. These concerns will always be taken seriously. Details of how to make a complaint or raise or concern are on our partners websites as follows:

If you are not happy in relation to work being undertaken by the CSCP or partner agencies in Cumberland, you might want to complain about the service you are receiving, or the way you have been treated. These concerns will always be taken seriously. Details of how to make a complaint or raise or concern are on our partners websites as follows:

If your complaint is about the outcome of a Child Protection Conference, you should talk to the Chairperson of the Conference in the first instance. If your concern remains unresolved then the CSCP has a policy on this, read the Complaints in Relation to Child Protection Conference.

If you would like to provide feedback, whether this is a concern or a compliment, please do so by contacting the CSCP:

Cumberland Safeguarding Children Partnership (CSCP)
Cumbria House
117 Botchergate
Carlisle
Cumbria
CA1 1RD

Email: CSCP@Cumbria.gov.uk