Report a concern about a child

If you are a professional and you are worried or have concerns that a child or young person is being neglected, harmed, or may need support, there are ways we can help.

If you are concerned that a child is in an emergency situation you should contact the police on 999.

If you have urgent concerns for a child

If you have urgent concerns for a child, or suspect that a child has been used in anyway and needs an urgent response, please call Cumberland Safeguarding Hub on 0333 240 1727

If you are a member of the public 

If you think a child may be in danger and in need of protection, find out how to raise a safeguarding concern.

Reporting a concern if you are a professional

You should firstly:

  • discuss your concerns in the first instance with your Designated Safeguarding Lead (DSL) or line manager
  • refer to the Cumbria Threshold Guidance as this can help you identify the risks and types of support a child or family may need
  • request information regarding a child or family from us
concerned about a child

If you think a child is at risk of harm

 
Professionals should complete a single contact form.

 

 'SINGLE CONTACT FORM'

cupped hands with paper cut out of family members

Family Help and Extra Help

 
Make a referral to the Family Help and Extra Help team.

 

 'SINGLE CONTACT FORM'

 

Request information regarding a child or family from us

We may hold information about a child and their family such as:

  • social care involvement
  • referral outcomes
  • historic involvement

If you are a professional and require information regarding a child and/or their family, please fill out and submit a 'Request for Information' form.

 

Do not use this form if you know the child has an allocated social worker or Early Help worker involvement, please contact the relevant worker directly.

Please take note of the details required whilst completing the form relating to what information you are asking for, have you gained consent for this information to be shared from a parent or person with parental responsibility. 

In the case of an adult have you received consent form them directly. If you feel that consent is not required, please explain why not. 

Once the completed form is received you should expect a response to your request within a maximum of five working days. If you have not received this, please contact us.

Resources

If You SEE Something...SAY Something - Poster (insert new version here)